The Clear the Air Promise

Nine guarantees. One handshake.

We've been doing this since 1990, and the only reason we're still here is because we stand behind every job. These are the nine things we promise on every visit, written so a customer can read them in two minutes.

  • 100% satisfaction
  • One-year no-risk install
  • Five-year comfort
  • Lifetime ductwork

What we guarantee

Nine commitments that apply to every job we run. Repairs, installs, tune-ups, all of it. If we don't hold up our end, you call us and we make it right.

100% Satisfaction Guarantee

If you're not happy with the work we did, we'll come back and make it right at no charge.

  • Applies to every repair, install, and tune-up we do
  • If we can't make it right, we refund the labor portion in full
  • Good for 365 days after the work is done

One-Year No-Risk Guarantee

If a system we installed isn't running right in the first year, we come fix it. If we still can't get it to manufacturer spec, we remove the equipment and refund every dollar.

  • Applies to AC, furnace, and heat pump installs we performed
  • Coverage starts the day of install and runs the full 365 days
  • Refund is 100% of what you paid us; equipment removal is on us

30-Day No-Callback Guarantee

If the same issue we just fixed comes back within 30 days, we come back and re-fix it. No diagnostic fee, no labor charge.

  • Applies to any repair on AC, heating, or air handler equipment
  • Includes return service call, diagnostic, and labor
  • Clear Advantage members get this extended to a full year

Upfront Flat-Rate Pricing

You see the full price before we start the work. If the price needs to change mid-job because we found something else, you approve it in writing first or we stop.

  • No hourly billing surprises, no "while we're in there" charges
  • Written estimate signed by you before a single tool comes out
  • If we underestimate the job, that's on us, not you

One-Year Low-Price Guarantee

If you find a comparable AC or furnace install for less in the first year, we'll match the price and add a $50 bonus on top of the difference.

  • Comparable means same brand, model, tonnage, SEER2, and warranty terms
  • Bring us the competing written quote with all included items spelled out
  • Good for 365 days from your install date

Five-Year Comfort Guarantee

For five years, the system we installed will hold 75°F inside on a 98°F summer day and 72°F inside on a 34°F winter day. If it can't, we make it right, up to a full system replacement on our dime.

  • AC tested to hold 75°F at the thermostat with 98°F outside
  • Heat tested to hold 72°F at the thermostat with 34°F outside
  • Coverage runs the full 5 years from install date

Lifetime Ductwork Guarantee

Ductwork we installed will stay leak-free, tear-free, and intact for the life of the system. If anything fails, we repair or replace it on us.

  • Covers ductwork that Clear the Air installed
  • No charge for repair or replacement, ever
  • Transferable if you sell the home

Installation Workmanship Guarantee

Our installers are background-checked, drug-tested, uniformed, and trained to leave your home cleaner than they found it. If their work isn't up to your standard, tell us before they leave and we make it right same-day.

  • No smoking, no swearing in your home, written into the employee handbook
  • Floor savers, drop cloths, and a finished cleanup are standard, not extras
  • If a crew member misses the mark, the visit isn't over until we fix it

Property Protection Promise

If we damage your home, your floors, your landscaping, or anything else during a service call, we cover the repair or replacement in full.

  • Drop cloths, shoe covers, and floor protection on every job
  • Insured up to $2M for property damage and liability
  • Background-checked, drug-tested, uniformed techs only

Why we put this in writing

Because the industry has earned the skepticism

HVAC has a reputation problem. Pushy sales. Surprise charges. "You need a whole new system" diagnoses on units that needed a $40 capacitor. We've spent 35 years being the company that doesn't do that.

Because we plan to be here in 2055

We're family-owned and we're not going anywhere. Every guarantee on this page is good as long as we're in business. We just installed a system for the daughter of one of our 1992 customers, so we're betting on the long view.

Because trust beats marketing

Most of our work comes from neighbors telling neighbors. That only happens when we deliver. These guarantees are the floor, not the ceiling, of what that looks like.

Because you should be able to call us on it

If we ever fall short of any guarantee on this page, our owner Jason's number is on every invoice. Call him. He picks up.

Have a question about a guarantee?

Call, text, or book a no-charge in-home consultation and we'll walk you through the warranty paperwork on your specific equipment.

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